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  Frequently Asked Questions About the Ohio Employee Assistance Program



What is the Ohio EAP?
Because problems at work can spill over into problems at home, and vice-versa, the Ohio Employee Assistance Program (OEAP) provides confidential counseling referrals for you, your spouse, and your kids.  In addition, we provide reconciliation services as an alternative to mediation, respond to traumatic events in the workplace, and give a variety of presentations aimed at a variety of problems (course descriptions may be found under the "Presentations" tab).

The Ohio EAP is supported by both labor and management. It has been a benefit to all state employees and their families since 1984.



Who is eligible?

All current, disabled or retired State of Ohio employees and their families are eligible to participate.



What services are provided?

Professional staff are available when you need someone to talk to, or need help in locating an attorney, a financial advisor, a support group or referral to a mental health professional for ongoing counseling.

  • Consultation services are available when you have concerns about a family member, a friend or a co-worker who may be experiencing personal problems.
  • Critical Incident Stress Debriefings are arranged and facilitated by Ohio EAP staff following traumatic events, such as a death or serious injury of a co-worker.
  • Intervention Services for Organizations in Transition are provided for agencies and institutions that are undergoing reorganization or downsizing.
  • Advocacy with the managed mental health care provider, should you need it.



Is it confidential?

The Ohio EAP ensures strict confidentiality as governed by State law (Ohio Revised Code 3701.041) and Federal Regulations (42 CFR Part 2) to protect clients. No information regarding an employee's participation in EAP is released unless the employee authorizes it in writing.



Who makes up the professional staff?

Staff members are licensed and certified in their respective disciplines. The Ohio EAP maintains the highest degree of professionalism in all contacts with employees, managers, and union representatives.



Is it voluntary?

The decision to participate in the Ohio EAP is up to the individual employee or family member. A supervisor, union representative or co-worker may recommend an employee seek help, but the final decision is the employee's.



How much does it cost?

The Ohio EAP is part of the employee benefit package and there is no charge for using this service. If a referral is made for ongoing counseling, a small co-payment will be charged for each session for which the employee is responsible. You can call Ohio EAP for services regardless of whether you carry health insurance.


Last Updated: 7/23/10
 

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Ohio Employee Assistance Program, 246 N. High St., Columbus, Ohio 43215