State Agencies | Online Services

Cultural Competency

The state of Ohio defines Cultural Competency as a continuous learning process that builds knowledge, awareness, skills and capacity to identify, understand, and respect the unique beliefs, values, customs, languages, abilities and traditions of all Ohioans in order to provide effective programs and services. The "Cultural Competency Resources" web page (link on the left menu) features additional resources within Ohio and nationally.

Effective and targeted services for minorities and individuals with disabilities are also part of a federal mandate under the National Culturally and Linguistically Appropriate Services (CLAS) Standards in Health and Health Care. According to the Office of Minority Health, these CLAS standards establish a blueprint for health and health care organizations to “provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.”

The Ohio Department of Health is currently developing a culturally competent workforce and environment to more effectively engage this growing population and reduce health disparities in Ohio. In order to achieve the department’s goals of creating a culturally competent workforce and workplace, an interdisciplinary team of ODH stakeholders came together to develop the ODH Cultural Competency Standards.

ODH Standards Table Graphic


For More Information:

Ohio Department of Health

The Office of Health Policy & Performance Improvement’s Cultural Competency Project

246 N. High Street

Columbus, Ohio 43215




Last Updated: 9/8/2016