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Abuse / Neglect / Misappropriation

The Abuse, Neglect, and Misappropriation Program (ANM), housed in the Bureau of Regulatory Compliance, conducts investigations into allegations of abuse, neglect, and misappropriation arising at nursing homes and assisted living facilities pursuant to sections 3721.21 to 3721.26 of the Ohio Revised Code.


“Abuse” means knowingly causing physical harm or recklessly causing serious physical harm to a resident by physical contact with the resident or by use of physical or chemical restraint, medication or isolation as punishment, for staff convenience, excessively, as a substitute for treatment or in amounts that preclude habilitation and treatment.

“Neglect” means recklessly failing to provide a resident with any treatment, care, goods or service necessary to maintain the health or safety of the resident when the failure results in serious physical harm to the resident.

“Misappropriation” means depriving, defrauding or otherwise obtaining the real or personal property of a resident by any means prohibited by the ORC, including violations of chapter 2911 or 2913 of the ORC.


Call 614-752-8805 to contact the ANM office or to check the status of a pending case.

To file an ANM complaint against a facility and/or an individual worker, call 614-752-8805 or click here: File Complaint

To determine if an ANM allegation has ever been substantiated involving a particular worker, contact the Ohio Nurse Aide Registry at 800-582-5908, e-mail, or click here: Nurse Aid Registry.


F.A.Q. – ANM Nurse Aide Registry

Important information regarding the Nurse Aide Registry (NAR) and What You Need to Know

The NAR is the benchmark site used to verify whether an individual is a State Tested Nurse Aide (STNA) as well as whether the STNA has any Findings that would preclude them from working at a facility.  Additionally, the NAR tracks non-STNAs that have a Finding from the Ohio Department of Health. Some examples of non-STNAs on the NAR include, but are not limited to:  volunteers, food service, housekeeping & laundry, maintenance, nursing, therapy, and business office staff, as well as administrators.

This means that any guilty party who provides services to a resident within LTC or assisted living facilities can be placed on the NAR with a Finding of abuse, neglect, or misappropriation. This authority to receive, review, investigate, and place individuals with Findings on the NAR is given to the director of health by the Ohio Revised Code.

Why is this important for your facility?

Any staff member that provides services to residents, regardless of his or her position, will be placed on the NAR if they have a Finding of abuse, neglect, or misappropriation from the Ohio Department of Health. The individuals that have Findings are placed on the NAR as “Non-Nurse Aide,” and are searchable during a pre-employment background investigation in exactly the same manner as STNAs.

Is it going to be worthwhile to check the NAR for non nurse aides?

The Ohio Department of Health has been tracking individuals with Findings of abuse, neglect, or misappropriation for more than 23 years.  There are more than 1900 individuals with a Finding of abuse, neglect, or misappropriation.  Of those 1900, 622 are non-nurse aides.  In other words, 32.7 percent of the abuse, neglect, and misappropriation incidents in long-term care facilities are committed by non-nurse aides; that’s nearly one in three.

Facilities can search the NAR registry in addition to doing background investigations regardless of the position for which a person is being hired; this would ensure your facility does not employ a person that has a Finding of Wrongdoing on the Nurse Aide Registry.


Mailing Address:
Ohio Department of Health
Bureau of Regulatory Compliance
246 North High Street
Columbus, OH 43215

Telephone: (614) 752-8805
Fax: (614) 564-2474


Last Updated: 10/17/2014

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